Frequently asked questions

Common questions

What ages are Tech Tigers clubs for?

Children aged 5 to 13. Activities are pitched by age and stage, so beginners and keen builders are both stretched.

What does my child need to bring?

Nothing for after-school clubs, all kit and devices are provided. For holiday full days, bring a packed lunch and a water bottle.

How does booking work?

An after-school course booking reserves your child's weekly place. If joining after the course has started is offered, the remaining sessions and price are shown before booking. Holiday days are booked individually. Each club's page takes you to its checkout. Payment options depend on the selected club, venue and booking provider. A payment plan is available only when it is offered for your booking; the advance payment and every later amount and date are shown before you agree.

How much do clubs cost?

Holiday clubs run from £12 for a 2hr STEM Play session up to £40 for a full day, with 25% off each extra child from the same household. After-school clubs are booked by the term at partner schools, from £4.00 to £6.50 a session depending on the school, and the sibling discount does not apply to them.

Are staff DBS-checked?

Yes. Every session is led by a DBS-checked STEM specialist, with first aid cover and full insurance.

Can I use Tax-Free Childcare?

Tax-Free Childcare is accepted only for eligible bookings at our Ofsted-registered venues. Check the selected club's booking page for the payment options available there; registration at one venue does not apply to every Tech Tigers club.

Can I cancel an after-school course or get a refund for an absence?

Your course booking reserves your child's weekly place. Missing a session does not create a weekly refund. You can cancel the remainder of the course: at least 72 hours before the next session starts, the eligible paid value for that session and later cancelled sessions is refunded. If you cancel nearer to the next session, that session is retained and remains available to attend; later sessions at least 72 hours away can still be cancelled and refunded.

What happens if I cancel a holiday session?

Cancel at least 72 hours before your holiday session starts for a refund of the actual amount paid to the original payment method. If you cancel within 72 hours but before the session starts, the eligible paid value becomes holiday credit, usable at any Tech Tigers holiday club within six calendar months of issue. A started or missed session does not qualify for a refund or credit. Any existing credit used for a cancelled booking is returned with its original expiry date and restrictions. Returning it does not start a new six-month period or extend where it can be used.

What if there's no club near me?

Join the waitlist with your location and we'll let you know the moment a club opens nearby. It also helps us decide where to open next.

Do you run birthday parties or parent and child sessions?

Yes. We offer STEM birthday parties and parent and child STEM sessions alongside our clubs. Get in touch at hello@techtigers.co.uk and we'll put something together for you.